Oak Ridge Consulting Educational Excellence
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Privacy Policy

Last Updated: January 1, 2025  |  Oak Ridge Consulting LLC

Oak Ridge Consulting LLC ("Company," "we," "our," or "us") is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at theoakridgeconsulting.com or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Complete our contact or inquiry form
  • Request a consultation or enroll in our programs
  • Correspond with us via email or other communications
  • Subscribe to receive SMS/text message communications

This may include your name, email address, the student's grade level, and details about your educational goals.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including your IP address, browser type, pages viewed, referring URLs, and the date and time of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and schedule consultations
  • To provide and improve our educational consulting services
  • To send service-related communications by email
  • To send marketing and promotional SMS/MMS messages where you have provided express consent
  • To comply with applicable laws and regulations
  • To analyze website usage and improve our online presence

3. SMS & Text Message Communications

Important: We only send SMS messages to individuals who have expressly opted in through our contact form. Consent to receive SMS messages is NOT a condition of purchasing any service.

If you opt in to receive SMS/text messages from Oak Ridge Consulting LLC, the following terms apply:

  • Messages may be sent using an automated telephone dialing system (ATDS).
  • Message frequency varies; you may receive up to 4 messages per month.
  • Message and data rates may apply, depending on your mobile carrier and plan.
  • To stop receiving messages at any time, Reply STOP to any message. You will receive a confirmation, and no further messages will be sent.
  • To receive help regarding our messaging program, Reply HELP for assistance, or contact us at sam@theoakridgeconsulting.com.
  • Consent is NOT a condition of purchase. You may inquire about and receive our services without opting in to SMS communications.

We do not use our SMS program to send unsolicited commercial messages. All communications are limited to matters relevant to our educational services and your relationship with Oak Ridge Consulting LLC.

4. Sharing of Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., email delivery services, analytics providers), subject to confidentiality obligations.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections described herein.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with applicable legal obligations. When information is no longer needed, we take steps to securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Withdraw SMS consent by replying STOP to any message

To exercise these rights, contact us at sam@theoakridgeconsulting.com.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze traffic patterns, and understand how visitors interact with our site. You may control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at sam@theoakridgeconsulting.com and we will take prompt steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will indicate the date of the most recent update at the top of this page. Your continued use of the website following any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Oak Ridge Consulting LLC
Email: sam@theoakridgeconsulting.com

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Oak Ridge Consulting LLC

Dedicated to cultivating academic excellence through personalized guidance, proven methodology, and a deep commitment to each student's growth.

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